Frequently Asked Questions
Got a question for us? Filter and search our FAQs below.
Can cardboard have a plastic barrier or window and still be recycled?
Yes, cardboard with a plastic barrier or window can be recycled, according to local recycling guidelines. In the UK, the recyclability of packaging is determined by the Recyclability Assessment Methodology (RAM), according to the percentage of plastic content, and labelled according to OPRL guidelines.
We design our products to have the lowest percentage of plastic content to be effective and to aid recycling.
Each of our products has on-pack recycling instructions, in accordance with labelling guidance. Please contact us for additional support or information on recyclability in the UK or EU Member States.
More about our recyclable food packaging
Can food packaging be recycled in the UK?
We follow the UK Government’s Recyclability Assessment Methodology (RAM) to assess the level of recyclability of our packaging, as the UK introduces Red, Amber and Green (RAG) ratings for all packaging products.
Each category considers various obstacles that impact a product’s ability to be recycled in the UK, such as collection rates, product composition, and material specifications.
In the UK we follow the guidelines issued by On-Pack Recycling Label (OPRL) to produce the recyclability labels that we print on our packaging. This helps consumers to make informed decisions when disposing of food packaging after use.
More about our recyclable food packaging
What are the benefits of cardboard recycling?
Cardboard is one of the most efficient materials to recycle. A 2022 study by Graz University of Technology estimated that cartonboard fibres can be recycled at least 25 times*.
Carboard recycling has multiple benefits:
- Significantly reduces the volume of waste sent to landfill and incineration
- Reduces carbon emissions that would otherwise be produced from converting virgin fibre into new sheets
- Keeps valuable resources in circulation by yielding fibres that can be made into new products
- Plays a role in promoting a circular economy
More about our recyclable food packaging
*Source: ProCarton
What are your lead times?
Our stock items are available to order immediately and will be delivered in accordance with standard shipping times once an order has been placed (typically 3 days in the UK).
The lead time of our bespoke food packaging varies by product and material. Please contact your account manager or our sales team for further information.
Can I buy directly from you?
Our buying process is dependent on order quantities. We supply most of our customers through our extensive network of distributors. For larger opportunities, we can look to work on a direct basis with you. Please contact our sales team for details.
What is the buying process?
We supply most of our customers through our extensive network of distributors. For larger opportunities, we can look to work on a direct basis with you. Please contact our sales team for details.
Do you charge for samples?
We tend not to charge our existing customers for samples, subject to quantity restrictions. For those who do not have an existing account with us, we charge a nominal fee to cover postage and delivery.
Where are your products shipped from?
Our products are shipped straight from our UK warehouse, or for our European customers, from our warehouse in Belgium. We have some satellite stocking locations around the world too. Please contact your account manager or our sales team for further information.
What are your payment terms?
Our standard terms are for the buyer to pay for the Goods within 30 days of the delivery date.
See our full Terms and Conditions of Sale.
Where can you ship products to?
Our products can be shipped worldwide. For specific shipping details, please contact your account manager or our sales team.